These General Terms and Conditions (GTC) apply to all services offered by H-und.ch. By using the services of H-und.ch, you accept the following conditions unchanged and in full.
1st Warranty: H-und.ch provides services carefully and professionally within the framework of its operational resources and foreseeable requirements, insofar as H-und.ch is not prevented from doing so by circumstances for which it is not responsible.
The buyer is aware that H-und.ch provides its services via the Internet or by using communication networks. Specifically, due to technical faults, operational disruptions and disruption or interruption of communication networks and due to a failure of IT infrastructures, the lines of the call centre or other parts of the infrastructure used to provide the service, there may be temporary impairments or interruptions in the provision of services by H-und.ch. H-und.ch therefore does not guarantee the uninterrupted availability and faultlessness of its services.
2. data protection: is listed separately. See Imprint > Data protection
Third orders: After placing an order, the buyer will be asked to confirm it by e-mail via a link. If the order is not confirmed, the order will be cancelled. The buyer has to transfer the amount without being asked. As soon as the amount has been credited to the account, the purchase becomes valid. H-und.ch is not subject to value added tax.
4. delivery: The price includes shipping in Switzerland. Guests living abroad have to pay the additional shipping of plus CHF 10 (total CHF 55, bank charges are to be paid by the guest). After receipt of payment, delivery within 10 working days is guaranteed, subject to point 1.
5th liability: H-und.ch assumes no liability and/or guarantee for the expressed (added value) services of the H-und.ch (member) partners. The promotions are listed on the detail page of the H-und.ch partners and can be changed and adapted according to the promotion process. Tenders such as accommodation prices and costs or similar must always be checked with the provider. H-und.ch is not liable for the prices and services of all partners advertised here.
6th right of withdrawal: Swiss law does not provide for a withdrawal period or any other right of return for online trading after the order has been sent. However, if a product has not yet been created and/or shipped or the service has already been used, H-und.ch may accept the revocation as a gesture of goodwill.
7th dog etiquette: H-und.ch reserves the right to block the member card immediately in the event of multiple violations and failure to comply with the "dog etiquette". In case of blocking no costs will be refunded. Here to the dog etiquette.
8 Applicable law and place of jurisdiction: Swiss law shall apply.